Privacy Policy

At Vibes Wellness, accessible from vibeswellness.co, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform and mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, contact number, language preference, and other details you provide during sign-up.
• Usage Data: Information about your interactions on our platform, including session duration, listener selection, and communication logs (excluding chat/call content).
• Device Information: Device type, IP address, browser type, and operating system for performance and security improvements.

2. How We Use Your Information

We use your data to:

• Provide and improve our emotional support services.
• Match you with suitable listeners based on your preferences.
• Enhance user experience through analytics and feedback.
• Maintain the safety and integrity of our platform.
• Send important updates, security alerts, or promotional offers (only with your consent).

3. Data Protection

Your data is securely stored on encrypted servers. We implement strict technical and organizational measures to prevent unauthorized access, alteration, or disclosure of your information.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

• When required by law or legal authority.
• With trusted service providers assisting in platform operations (bound by confidentiality agreements).

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request data deletion by contacting us.
• Withdraw consent for marketing communications.

6. Cookies

Our website uses cookies to enhance browsing experience and gather analytics. You can disable cookies through your browser settings, though this may affect some features.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their respective policies before interacting.

8. Children's Privacy

Vibes Wellness services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: vibes0750@gmail.com
• Website: www.vibeswellness.co